column content
Service Supervisor

 

The Service Supervisor will be responsible for maintaining and enhancing customer relationships by ensuring the optimum customer experience possible.

KEY DUTIES & RESPONSIBILITIES

  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Ensures that the environment is completely customer friendly and that customers are dealt with promptly and professionally with the utmost courtesy.
  • Deals promptly with customer complaints and reports all important matters to the Service Manager for his guidance and assistance.
  • Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
  • Handles customer complaints immediately and according to dealership's guidelines.
  • Deals promptly with all issues relayed by Customer Support Department and documents resolution.

REQUIREMENTS

  • A minimum of three (3) years’ experience in a similar position
  • An undergraduate degree in a related field would be an asset
  • Excellent communication skills and a high level of professionalism
  • Excellent grooming standards and a friendly personality
  • Commitment to delivering a high level of customer service
  • Computer literacy with a good working knowledge of Microsoft Office
  • Ability to multitask in a fast paced environment
  • Previous experience in a service industry would be an asset

Candidates should forward a current curriculum vitaé by September 8th, 2017  to:

Career Opportunity
Service Supervisor
Simpson Motors Ltd
Warrens, St. Michael
or
jobs@simpsonmotors.com
with “Service Supervisor” in the subject field
or
You may upload your CV here.

Only suitable applicants will be acknowledged

column content

Back to top